Vendor Management

SLA & Contract Checklist

Never sign a vendor contract without checking these 60 critical items

Most organisations discover the gaps in a vendor contract after something goes wrong — when it is too late to negotiate. This checklist covers 60 critical items across service levels, data and security, commercial terms, governance, exit provisions, and compliance. Work through it before signing any significant vendor contract. It will surface the gaps, flag the highest risks, and give you a clear picture of what to go back and negotiate. Your legal team will thank you.

Contract Details

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